During the first quarter of FY 2025-2026:

• SAF provided 2 training sessions for policyholders.
• SAF had a mediation success rate of 79%.
• UEF had a mediation success rate of 45%.
• SAF had 98% of its pro-se clinchers approved by the WCC.
• SAF’s average time to make a compensability decision in a newly filed claim was 7.72 days.
• SAF’s average medical bill processing time was 8 days.
• SAF saw the below savings and recovery during this quarter:
  • Medical services/charge review savings: $819,344
  • Pharmacy services savings: $813,059
  • Physical therapy services savings: $35,085.42
  • Subrogation recoveries: $372,235
  • Second Injury Fund Recoveries: $311,665
  • UEF collection services recoveries: $70,920
• Within the agency, SAF’s employee turnover rate was 1.39%.
• The average time from posting a job opening to Neogov to hire was 59 days.
• The average time from hire to start date was 12 days.